The Lakes
Water Heater Leaks in The Lakes
The Lakes was the valley's original man-made-lake community, so a large share of its water heaters are original units well past a typical service life. We get the affected area extracted and dried, then put together the paperwork your insurer needs, whatever the hour, and the first inspection is always free of charge.
The Lakes
Water Heater Leaks in The Lakes
The Lakes was the valley's original man-made-lake community, built northwest of our Valley View Blvd office before Desert Shores or any of the other lake-themed neighborhoods that followed its lead. Being first means its housing, and its water heaters, have had more time to age than the newer communities that copied the concept.
U.S. Census Bureau ACS 2023 5-year data shows 82 percent of The Lakes predates 2000, concentrated in the 1990-1999 decade, so original and long-overdue water heaters are common throughout the neighborhood. Ownership runs about 46 percent, just under half, one of the lower rates among the neighborhoods we cover, so a majority of our calls here come through a landlord, an HOA, or a property manager rather than the resident directly. Note that these numbers are for ZIP code 89117, which includes The Lakes, not for The Lakes alone.
In the condo and townhome sections around the lake, a water heater leak can reach a shared wall or the unit next door faster than it would in a detached house, so we check adjoining units closely in addition to the source. We extract standing water, map moisture into the surrounding structure, and run structural drying for the usual three to five days with daily checks. Three decades of the valley's very hard water, 16 to 17 grains per gallon, have scaled a large share of these original tanks, and we document that history clearly for whichever party, owner or property manager, is handling the insurance claim.
Process
How we handle it in The Lakes
Emergency response
We respond to water heater leaks 24/7 and typically arrive in about an hour across most of the valley. On arrival we help confirm the water supply to the unit is shut off if it is not already.
Source and category assessment
We identify how the leak started - tank failure, fitting, valve, or drain - and the category of water involved, since a slow tank failure is handled differently than a sudden fitting blowout.
Extraction
Standing water is extracted from the garage floor, closet, or affected room using truck-mounted equipment before it can soak further into concrete sealant, drywall, or flooring.
Moisture mapping
We check moisture levels in the surrounding walls, baseboards, and flooring, including any room below if the water heater is upstairs, since water from a leaking unit often travels farther than it appears.
Structural drying
Air movers and dehumidifiers are set based on what the moisture readings show. Most structural drying takes about three to five days, confirmed with daily readings rather than a fixed schedule.
Mold prevention check
Because water heater leaks are often not discovered right away, we check for early mold growth in the affected area and treat it as part of the same visit if needed.
Insurance documentation
We document the source, the damage, and the drying process and provide it directly to your insurance company, and we can coordinate with your plumber on the water heater replacement itself.
The Lakes
More services in The Lakes
Questions
Straight answers
Is The Lakes the original man-made-lake community in the valley?
Yes, The Lakes came before the other lake-themed neighborhoods that followed it, and that head start shows in its housing age, 82 percent of the area predates 2000 according to U.S. Census Bureau ACS 2023 5-year data. Note that these numbers are for ZIP code 89117, which includes The Lakes, not for The Lakes alone.
Do you work with property managers and HOAs in The Lakes?
Regularly. Ownership sits around 46 percent here, one of the lower rates in our service area, so most of our calls come through a landlord, HOA, or property manager rather than the resident directly, and we document accordingly. The Census reports these figures for ZIP code 89117, which takes in The Lakes and its surroundings, so they approximate the community rather than describe it exactly.
What ZIP codes do you cover in The Lakes?
We cover The Lakes fully, ZIP codes 89117 and 89128, 24 hours a day. There's no fee to have us come look, and covered charges are billed straight to whichever insurer is on the claim.
24 hours, 7 days
Water where it should not be?
Call now - we tell you what to do while we are on the way, and send the crew. Or leave your details and we call you in minutes.
